Commissioning Editor - an international publishing company with a portfolio, encompassing the agriculture and animal husbandry sector is looking to appoint an experienced and ambitious commissioning editor to help build their farming and related publishing across print, digital and distance learning products.

You will manage a range of commissioning activity with a view to developing a profitable, fast growing back and front list range of titles. This position could be based at the company’s offices in Oxford, the North or possibly even be home-based for the right candidate.

The ideal candidate will have demonstrable experience of publishing in a similar role in the agriculture and animal husbandry markets and will have strategies for publishing opportunities in this sector.

You must be able to organize, plan and prioritise your work, and have excellent communication and negotiation skills.

Results driven, you will be customer focused, have a strong attention to detail and will be able to collaborate with internal and external colleagues.

For further information on this new opportunity, please contact Donald Smith at d.smith@inspiredselection.com

Early applications will be prioritised.

A leading international publishing house are currently recruiting for a Managing Editor who is ambitious and motivated. The role involves international travel. To manage a list and build good relationships with a global group of academic editors and learned societies. Budget management for the list. Contract renewal. Giving presentations when required. International conference attendance. Commissioning new contracts.

A varied role with great room for progression for a candidate looking for their next career move within the editorial arena.

Previous experience in an editorial role

Journals or Books experience

Strong organisational skills and the ability to meet deadlines.

Good communication and presentation skills are essential.

To apply for this position, please send an email, including a current copy of your CV to Effective Personnel Solutions - publishing@effectivepersonnelsolutions.com

A vacancy is available at our client; a global STM publisher for a tenacious and motivated individual to work within their books department as an Acquisitions Editor.

Acquisitions Editor – STM – Oxford/London/Cambridge - £Competitive + Car Allowance + Bonus + Benefits – Ref: 13125NT

An excellent opportunity is available for a dynamic and driven individual to fill the vacancy of Acquisitions Editor within a global STM publisher. This role will be responsible for the editorial strategy, acquisition, and management of a portfolio of traditional Major Reference Works.

Reporting to the Publisher, the key responsibilities of the Acquisitions Editor include:

• Developing and acquiring commercially attractive, new e-leading reference content products, including creating proposals and financials for approval and then commissioning high-quality and committed editors-in-chief for each product.
• Managing a portfolio of published Major Reference Works (print and online) to identify, develop and publish revision, adaptation and derivative products targeted to market needs.
• Maintaining strong relationships with editors and authors, including calling meetings as needed and ensuring author queries and concerns are appropriately handled.
• Developing and implementing an editorial strategic plan for the portfolio to meet market needs, including recommendations for product positioning and strategic partnerships.
• Acquiring customer knowledge, subject knowledge and competitor knowledge, and building a network of appropriate and high-quality contacts, such as potential editors-in-chief, editorial board members, and other key influences and leaders, for subject areas within portfolio.

The suitable candidate to fill the role of Acquisitions Editor will be able to demonstrate:

• Successful experience in scientific publishing with journals or books.
• Strong project management skills and success in previous projects.
• Commissioning experience and management of external editorial boards.
• Keen business acumen alongside strategic planning and strong negotiating skills.
• Education to degree level or equivalent, preferably with scientific background.

You will be rewarded with a competitive salary, possible car allowance, bonus plus benefits package along with the chance of joining a leading innovative STM publisher, making a real difference in the industry whilst advancing your career.

If you feel that your skills meet the requirements of this Acquisitions Editor position and you would like to be considered for the role please send us your CV today.

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If we do not contact you within one week of your application, unfortunately we are not able to assist you in your search for employment at the present time.

A vacancy is available at our client; a global STM publisher for a dynamic and driven individual to work within their books department on a 6 month contract as an Associate Acquisitions Editor.

Associate Acquisitions Editor – STM – Fixed Term Contract – Oxford – £Competitive + Benefits – Ref: 13126NT

An excellent opportunity is currently available at a global STM publisher within their books department for an Associate Acquisitions Editor on a 6 month contract. This role will be expected to effectively manage acquisitions activity around an assigned portfolio of Major Reference Works.

The key responsibilities of the Associate Acquisitions Editor include:

• Alongside the Acquisitions Editor and/or Publisher input, creating a signing hit list for that year and beyond, including revisions and new editions of Major Reference Works, and content for publication in new online reference modules as appropriate.
• Meet annual signing goals, signing from target title list and pursuing other proposals as opportunity arises and as aligned with strategy and agreed with manager.
• Ensuring all the appropriate proposal materials are available; finding reviewers and managing review process.
• Researching proposal content, competing and/or related titles, sales history.
• Monitoring progress of projects through to publication, maintaining close collaboration with Major Reference Works Project Manager, who has day-to-day responsibility for the project once the Editorial Board is commissioned.
• Contingency planning and troubleshooting in order to deliver the right product at the right time.

The successful candidate will be able to demonstrate:

• Experience within publishing in a similar role.
• Excellent project management and communication skills (written and verbal).
• Ability to solve problems, multitask and be decisive when required.
• Strong ability to work under initiative and have a keen eye for detail.
• Education to degree level or equivalent; science background preferred but not essential.

You will be rewarded with a competitive salary, plus benefits package along with the chance of joining an innovative organisation, making a real difference in the industry whilst advancing your career.

If you feel that your skills meet the requirements of this Associate Acquisitions Editor fixed term contract position and you would like to be considered for the role please send us your CV today.

If we do not contact you within one week of your application, unfortunately we are not able to assist you in your search for employment at the present time.

World Scientific Publishing and Imperial College Press are looking for a marketing executive or marketing assistant to join their busy team. The role involves working on marketing campaigns directed towards the scientific community and will cover a diverse range of activities such as direct mailings (print and email), book launches/book events, working with book reviewers, production of flyers/catalogues/posters/adverts and working with our authors. 

The role also includes a sales component where you would be working with our sales representatives and key booksellers to develop and maintain good relationships with our key booksellers. 

The ideal candidate should have experience in publishing/marketing, be a good team player and enjoy working in a social office. Working for a mid-sized publisher, this is a great opportunity to learn all aspects of marketing and sales, and develop a good knowledge of the publishing business through working closely with colleagues in the other departments. A scientific background will be a bonus but not essential. As there is some design work with emails and flyers, knowledge or an enthusiasm to learn HTML or InDesign/Photoshop will also be helpful. Familiarity with online social media will also be helpful.

Please apply with a cover letter and CV to marketing@wspc.co.uk.

A highly respected and successful medical society publisher based in London is looking to appoint an Editorial Production Assistant to join their editorial Production team.  This is a key role within the department and will require the successful person to have both a knowledge of design and editorial skills.

This role will be a great role to develop your publishing and design skills and key responsibilities of the position will include: providing design and creative support to the editorial Production Department, producing regular advertorial pages in their flagship journal as well as the marketing department, working with them to provide campaign content.  You will be involved in copyediting and production checking accepted papers during the editing process and check figures on accepted papers for quality and request new versions where necessary (editing figure sets to match up with artwork briefs for all accepted papers. You will provide administrative support, working with the Editor and production team to ensure the reviewing process is completed efficiently and administer the Book and App Review section of the website.  Working with the editor to commission external reviewers to ensure regular flow of copy for this section and edit accepted copy to reflect journal style. Other responsibilities will involve validating and setting all reference sets for style and formatting, raising queries with the authors and taking on further validations as necessary.

This is a great role for someone who has some experience of design and editorial and who is looking for the next step.  The successful person will be of graduate calibre and will have a working knowledge of Adobe Photoshop, Illustrator and Indesign (Essential) and MS Word.  You will have some experience in a similar environment ideally from a publishing background (medical/STM publishing is desirable but not essential) and you should have some experience of managing a varied workload; previous editing/text experience would be an advantage as would a knowledge of the journal publishing process.  You will have excellent attention to detail and able to work to deadlines. Experience of using Indesign to lay out attractive print-ready pages would be desirable.

We will also consider a graduate from a relevant publishing course who has the necessary skills and some work experience to bring to the role.

For further details of this attractive and varied role please forward your CV with a short covering letter outlining your salary expectations to theresa.duncan@redwood-professionals.com This role will be available from August.

Our client, a market leading educational publisher based in Singapore, has an opening for an Associate Acquisitions Editor. This is an exciting opportunity for an experienced Editor looking to progress into a commissioning role.

Key duties:

• To support the Acquisitions team in preparing proposals for new products
• Carry out market research and keep up to date with market trends
• Help to develop new publications in both print and digital for international markets
• Support the international sales teams in supplying product information and costings
• Work with authors and colleagues to ensure products are produced on time and to a high quality

Experience / skills required:

• Previous editorial experience in K-12 publishing, ideally in Maths, Science or ELT
• Market focused and commercially driven
• Excellent communication, organisation and analytical skills
• Able to work well in a team and collaborate across time zones
• International outlook with excellent English language skills

For further information, please apply online or email a CV and salary expectations to catherineroney@atwoodtate.co.uk

Contact:            Catherine Roney

Tel:                   020 7487 8228

Atwood Tate embraces diversity and seeks to promote the benefits of diversity in all of our business activities and to develop a business culture that reflects that belief.  We welcome applications from all members of society irrespective of age, disability, sex, sexual orientation, colour, race, nationality, ethnic or national origin, religion or belief.

A fabulous opportunity has arisen at this innovative children`s publisher of pre-school and novelty books.  They are looking to recruit a highly motivated and talented Editor who is passionate about children`s books to join their friendly and highly successful editorial team.

Reporting to the Managing Editor this role will work as part of the creative team producing new frontlist titles, on time and within budget and creating manuscripts and bookplans for new titles, plus, brief designers, write, edit and proofread frontlist titles. You will support the Managing Editor as and when required and mentor an Editorial Assistant, providing guidance and support where necessary.  Other responsibilities will include briefing freelancers – making sure their work is delivered on time and to budget; co-ordinate all materials that are sent to and from production and keep up to date with current developments in the industry and aware of the brand and its competitors.  Within this role you will work with the design manager, designers and production teams to deliver editorial content and work with freelance editors, writers, designers and consultants to manage services when required.

This is a wonderful opportunity to work with a prestigious children`s brand and the successful candidate will be of graduate calibre with a strong interest in children`s publishing.  You will have at least 2-3 years experience in an editorial capacity within children`s publishing, ideally with a background in novelty and/or pre-school books. You will have excellent attention to detail with a strong creative ability; competent in project and time management; great communication and administration skills.  Experience of using InDesign would be useful but not essential but you should be motivated and keen to work as part of a successful team.

This role is available immediately and further information can be obtained by sending a CV with a short covering letter, outlining your interest, salary expectations and availability.

A leading educational publisher is looking for an experienced Commissioning Editor to join their STEM division (Higher Education).  Based in lovely offices in Essex, easily commutable from Liverpool Street or North London, you will work with content, assessment and learning technology to create the next generation of digital products and learning services.

Key duties:

• Build demonstrable market expertise through customer engagement
• Define market strategy and product propositions
• Develop a comprehensive product publishing plan, commission priorities and take ownership of the overall product pipeline
• Achieve new product signing and development goals in line with the publishing plan
• Manage existing products and commission new editions of key textbook franchises
• Maximize business value from your products in order to ensure the strongest return on investment

Experience / skills required:

• Solid development editorial and ideally commissioning experience within STEM publishing
• Relevant experience of publishing or product innovation and management in an educational publishing / learning environment
• Excellent negotiation, networking and relationship management skills
• Understanding of digital publishing processes and a proven interest in developing digital resources
• A driven and commercial approach with business acumen and effective decision-making
• Strong organisation and project management skills with the ability to prioritise  and adapt quickly

Closing date: 31st July

For further information, please apply online or email a CV and salary expectations to karinenicpon@atwoodtate.co.uk

Contact:            Karine Nicpon

Tel:                   020 7487 8274

Atwood Tate embraces diversity and seeks to promote the benefits of diversity in all of our business activities and to develop a business culture that reflects that belief.  We welcome applications from all members of society irrespective of age, disability, sex, sexual orientation, colour, race, nationality, ethnic or national origin, religion or belief.

Our client; a leading academic publisher is recruiting for a service driven, experienced and highly motivated Customer Services Group Manager to join their thriving and growing team.

Customer Services Group Manager – Academic Publishing – London - £Competitive + Bonus + Benefits – Ref: 13013NT

An excellent opportunity has become available at a leading academic publisher for a Customer Services Group Manager to be responsible for managing a team of 15 customer service staff who work on processing book orders and journals subscriptions whilst supporting customers.

The day-to-day responsibilities for this role include and are not restricted to:

• Playing a key role in transitioning books to the new fulfilment system and assist in prioritizing further enhancements to the existing journals system.
• Merging the books and journals teams into one customer service department involving analysis of existing processes and workflows and organization of the team for maximum efficiency.
• Re-organize and cross-train staff to work across all products.
• Liaise with the US customer service counterpart to align global policies where possible.
• Define and document new processes after managing the changes necessary to work in the new environment.

The successful candidate for this role will be able to demonstrate:

• A minimum of 5 years people management experience preferably in Publishing; within a customer service environment.
• Experience of managing organizational change.
• Excellent customer service, communication and administration skills.
• Presentation experience both internal and externally.
• Ability to work under pressure.
• Education to degree standard or equivalent.

You will be rewarded with a competitive salary and bonus, plus benefits package along with the chance of joining an innovative organisation, making a real difference in the industry whilst advancing your career.

If you feel that your skills meet the requirements of this Customer Services Group Manager position and you would like to be considered for the role please send us your CV today.

If we do not contact you within one week of your application, unfortunately we are not able to assist you in your search for employment at the present time.

This is a really exciting opportunity to work on a growing list for a leading Educational Publisher. Our client is looking for an entrepreneurial Commissioning Editor to join their publishing team in Oxfordshire, further developing and building a range of Secondary revision and supplemental resources series, including a list of successful student magazines.

The role offers exceptional opportunities for the right candidate: motivated, positive, commercial, ready to challenge and be challenged. The Commissioning Editor will be responsible for some very successful publishing and will manage the commissioning and development of assigned titles/series as well as developing strong business cases for the acquisition of new titles/series whilst working collaboratively with the organisation as a whole. With experience in developing new and existing educational resources the Commissioning Editor will be confident in actively going out to the market to find new opportunities, build partnerships and drive our clients market share in the Secondary market with a particular focus on Economics, Politics, Science and Geography.

The successful candidate will have a proven track record in commissioning or be a market focused Development Editor looking for their first commissioning challenges, ideally within the Secondary schools market. An ideal candidate would be for someone who can understand the needs of teachers and learners and convert that understanding into successful, commercial learning materials across a range of media and services. You will be able to work collaboratively with colleagues – particularly sales and marketing – as you develop resources to drive this business forward.

This autonomous role provides the perfect opportunity to manage the commissioning and development for a key list within a highly successful Educational Publisher at a time of exciting curriculum change.

To apply for this position, please contact Esme Richardson at Inspired Selection publishing recruitment agency (email: e.richardson@inspiredselection.com). Please provide a CV and your current salary details in your application. To view all current opportunities available via Inspired Selection, please visit our website at www.inspiredselection.com.

**Inspired Selection operates an Equal Opportunities policy.  We treat all employees and job applicants fairly and equally regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status.

A globally successful academic publisher based in Central London is now seeking a Customer Services Group Manager to manage a large team of customer service staff who process book orders and journal subscriptions as well as supporting their large customer base. Currently in two separate teams these are now being merged and it will be the responsibility of the Customer Services Group Manager to manage this process requiring significant change management and staff training.

This is a senior role within the business which will have hands on management responsibility for a team of 15 customer services staff, key responsibilities will include:

• Merge the books and journals team into one customer services department whilst analysing existing processes and workflows
• Manage the changes needed to work in the new environment and document any new processes
• Define new job roles through the merge of the books and journals team
• Re-organise and train staff to work across all products
• Document all customer services policies and procedures
• Manage workload offshored to India
• Liaise internally and externally in order to maintain quality and align policies and processes

The Customer Services Group Manager will have strong experience in people management ideally within the publishing industry and in a customer service environment. The ideal candidate will have experience of managing organisational change, excellent customer service, communication and administration skills as well as the ability to present both internally and externally.

For a full description of the role, please send your CV with a brief paragraph outlining your relevant skills to Esme Richardson, email: e.richardson@inspiredselection.com. 

Salary: Competitive

Inspired Selection operates an Equal Opportunities policy.  We treat all employees and job applicants fairly and equally regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status.

We have an excellent opportunity for an Online Products Assistant to join a prestigious academic publisher based in central London. You will play a pivotal role in supporting new online product development.

Key duties:

• Ensure all online journal product spaces are well-structured and maintained
• Support development of journals satisfaction survey using feedback and trends
• Capture and report on-cross departmental platform feedback
• Create and maintain dashboard for analytics, providing reports for site enhancements
• Create specifications for assigned development projects
• Facilitate user research and testing sessions, researching potential partners
• Testing products enhancements, consolidating issue trackers

Experience / skills required:

• Previous experience of working with online products within publishing is required
• Analytics experience is necessary, with the ability to interpret data and define parameters
• Highly organised with excellent communication skills
• Ability to multi-task and work well under pressure, with a proactive and creative attitude
• Educated to degree level or equivalent

Closing date: 28th July

For further information, please apply online or email a CV and salary expectations to karinenicpon@atwoodtate.co.uk

Contact:            Karine Nicpon

Tel:                   020 7487 8274

Atwood Tate embraces diversity and seeks to promote the benefits of diversity in all of our business activities and to develop a business culture that reflects that belief.  We welcome applications from all members of society irrespective of age, disability, sex, sexual orientation, colour, race, nationality, ethnic or national origin, religion or belief.

Our client, a highly respected and growing international trade book publisher are creating the new position of PR & Events Manager. The new person will play a key role in creating and organising a wide range of publicity campaigns and running events.

In our view, this is a super newly created career opportunity. We are looking for experienced PR and Events candidates who have the ability to market and gain publicity for a wide range of trade publishing brands and create campaigns onto the wider media platforms and to national press partners. 

The PR and Events Manager will report to the Marketing Director and promote a wide range of mainly childrens books; including non-fiction, licensing and educational books and popular series.

The winning candidate will be responsible for planning and running events, literature festival workshops, book signings and school tours, and will be the main driver for media reviews across the UK.

We are looking for candidates who are enthusiastic, self-motivated, hands-on and have a min 3 years’ trade or related trade publishing experience and a proven track record in PR and/or events and have a great instinct for creating publicity.

You'll need to be organised, able to think strategically, have excellent writing and communication skills, and this role sits within a busy marketing team so the successful candidate should be able to balance a wide and varied workload.

Perhaps you are now looking for career progression, and you feel that in the right environment you can fulfil your potential to develop your career much further. If you have not had the opportunity yet to show what you can really do, and would like to work in a less corporate but entrepreneurial publishing environment, and this PR role appeals to you then do get in touch now. 

In return, you'll be offered an attractive salary, good Company benefits and the chance to work in a vibrant non corporate can-do book publishing house, and have the genuine opportunity to develop your career further.

If this role appeals, then we would like to hear from you. Please contact Greg Evaristo by email (greg@gregorymartin.org) or mobile (07798 791 309) to confidentially discuss this opportunity in more detail

Are you looking for an exciting role working on digital products to jumpstart your career in Academic Publishing? Our client requires an Online Products Assistant to join their busy and growing team based in central London. The main function of this role will be to support the Online Products team in research projects and general administrative tasks. Alongside this they shall be involved in market research, product testing, reporting and analysis, in a varied and exciting role.

The ideal candidate will be a graduate or equivalent with working knowledge of the publishing industry and experience with online products and services. They will be organised, efficient and a strong communicator. They will also have a keen eye for detail and an analytical way of thinking. Demonstrable experience with Google Analytics would also be advantageous for this role.

Closing date: Tuesday, 29 July

To apply for this position, please contact Chelsea Vernon at Inspired Selection publishing recruitment agency (email: c.vernon@inspiredselection.com). Please provide a CV and your current salary details in your application. To view all current opportunities available via Inspired Selection, please visit our website at www.inspiredselection.com.

Inspired Selection operates an Equal Opportunities policy.  We treat all employees and job applicants fairly and equally regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status.

A leading International academic publisher in London is currently recruiting for a full time/permanent  Customer Services Group Manager. This senior position is responsible for managing a team of 15 staff who work on processing book orders and journals subscriptions and supporting customers. You will also be involved in managing a migration project. This will involve significant change management and training of staff in new processes. 

Key duties:

• Play a key role in transitioning  books to new fulfilment system
• Merge the books and journals teams into one department
• Manage the changes necessary to work in the new environment
• Define new job roles and review resourcing levels in light of the changes.
• Where necessary make recommendations to create new roles or change existing roles and team structure.
• Manage the workload off-shored to India.
• Work with the team to identify further tasks which could be transferred from London to India and manage the steps required to transition the transfer.
• Work closely with the sales team to ensure that the quality of service offered and SLAs are being met by the team.
• Support customers in EMEA, APAC and INDIA.

Experience / skills required:

• Previous people management experience, preferably in publishing
• Experience of managing organizational change
• Educated to degree standard
• High level of computer literacy including good Excel skills

For further information, please apply online or email a CV and salary expectations to stephaniehall@atwoodtate.co.uk

Contact:            Stephanie Hall

Tel:                   020 7487 8313

Atwood Tate embraces diversity and seeks to promote the benefits of diversity in all of our business activities and to develop a business culture that reflects that belief.  We welcome applications from all members of society irrespective of age, disability, sex, sexual orientation, colour, race, nationality, ethnic or national origin, religion or belief.

Our client is a prestigious publisher looking for a Digital Campaign Executive to join them in their Central London offices. This is an excellent opportunity for someone with excellent HTML skills looking for a step up in a new role within publishing.

Key duties:

Schedule, plan and set-up of email campaigns to promote products and services, including regular newsletters and scheduled campaigns

Communicate with sales representatives, their clients, marketing managers or the design department to obtain necessary campaign assets

Act as point of contact for both sales and marketing teams, providing technical support and answering queries surrounding digital advertising

Create, test and deploy html and plain text emails

Report on, monitor and analyse email campaigns with the aim of introducing improvements

Organise and plan email campaigns and maintain the mailing lists for email campaigns

Developing landing pages, web forms and other web services

Monitoring of industry trends to ensure email marketing best practice is implemented

Experience / skills required:

Experience of using commercial advertising server systems such as DFP (Doubleclick for publishers)

Experience of using an email service provider such as Silverpop/Mailchimp

High level of computer literacy including core Office software such as MS Word, Excel and Outlook; and a willingness to learn a range of in-house tools

Knowledge of new digital media and online advertising technologies as well as a passion for digital advertising

An ability and experience in creating HTML email templates

For further information, please apply online or email a CV and salary expectations to stephaniehall@atwoodtate.co.uk

Contact:            Stephanie Hall

Tel:                   020 7487 8313

Atwood Tate embraces diversity and seeks to promote the benefits of diversity in all of our business activities and to develop a business culture that reflects that belief.  We welcome applications from all members of society irrespective of age, disability, sex, sexual orientation, colour, race, nationality, ethnic or national origin, religion or belief.

Our client is a market-leading STM and academic publisher based in Central London. They are currently recruiting for a Digital Campaign Executive to manage the implementation of digital marketing/advertising campaigns for the commercial and marketing teams.

This is an exciting opportunity to join a large and diverse publishing company, where key tasks include communication with sales reps, clients, marketing and design to obtain information for campaigns and ensuring content is relevant and of a high quality through reviews and quality assurance testing. They will work closely with email marketing and with the proofing of newsletters, along with managing email schedules and organising adherence to these. They will monitor and report on the performance of campaigns and ensure that the progress is communicated to relevant parties. Additionally, they will act as a point of contact for all internal queries and provide technical support when need.

The ideal candidate will be educated to degree level or equivalent with demonstrable experience of using advertising server systems such as DFP and email marketing systems, such as Mailchimp. They will have good knowledge of HTML, Flash and Javascript and be highly detail oriented. Any experience of working in a client-facing role would be a huge advantage for this role and the right candidate will be technologically savvy and will have a customer focus. They will be a strong relationship-builder, excellent problem solvers and self-motivation and efficiency are key for this role.

For a full description of the role, please send your CV with a brief paragraph outlining your relevant skills to Amy Martin, email: a.martin@inspiredselection.com. 

Salary: Competitive

ASAP start date required

Inspired Selection operates an Equal Opportunities policy.  We treat all employees and job applicants fairly and equally regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status.

This is a great opportunity to join this international publishing house as a senior customer service manager. To manage a team of customer service staff who process book orders and two customer service managers.

Assisting with the migration of two systems into one. This will mean two teams becoming one and this will involve analysing existing tasks, redesign where applicable. To ensure good work flow processes. Work closely with the sales team to ensure that the quality of service offered is excellent to ensure that customer service and excellent relationships with internal and external stakeholders are achieved. Liaise with US CS counterpart to align global policies where possible. To assist with off-shore orders to India and develop this facility.

Educated to degree level

Strong computer literacy using MS Office including Excel

Good previous people management experience

Publishing Industry or similar experience in a customer service environment.

Experience of managing organisational change

Excellent customer service, communication and administration skills.

Internal and external presentation experience

Ability to work under pressure

Excellent salary offered for this senior role and very good benefits.

To apply for this position, please send an email, including a current copy of your CV to Effective Personnel Solutions - publishing@effectivepersonnelsolutions.com

A leading Academic and STM publisher is looking for a Marketing Manager to work on their B2B, Library Channel, and Customer marketing. This role is based in their Oxford office and is a six month maternity cover contract.

Key duties:

• Manage campaigns within the assigned budget
• Track sales and work closely with the Sales team
• Implement lead generation marketing campaigns
• Identify upsell and cross sell opportunities for customers and groups
• Undertake competitor analysis and benchmarking

Experience / skills required:

• Experience of lead generation campaigns is essential
• Prior experience of marketing in a publishing environment is highly preferred
• You must have an understanding of Academic and Libraries marketing
• Prior experience of planning and implementing campaigns is essential
• You will be comfortable prioritising a busy workload

For further information, please apply online or email a CV and salary expectations to clairelouisekemp@atwoodtate.co.uk

Contact:            Claire Louise Kemp

Tel:                   01865 339628

Atwood Tate embraces diversity and seeks to promote the benefits of diversity in all of our business activities and to develop a business culture that reflects that belief.  We welcome applications from all members of society irrespective of age, disability, sex, sexual orientation, colour, race, nationality, ethnic or national origin, religion or belief.